NovaATR wrote:
I'm looking at the site but... I really have little clue wat to write down. the directions aren't helping much.

Well, as of that Support form, the main two things we need from you are those two files:
DxDiag
and
ma.log
These files contain the necessary techical info, which will help the developers understand the problem better.
The Support web page contains the detailed instructions of how to obtain those two files.
Thank you for your patience.
Actually, the Patched version will contain the automated bug reportin utility... but now you have to obtain those two files "manually"...