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 Post subject: ma.exe error
PostPosted: Fri Jan 02, 2004 12:39 pm 
:( So I bought the game few days ago, and tried installing it. Yes, it was the real thing, not some illigal copy. Anyway, After I installation, I tried running it. But all I get when I try to run it is this "ma.exe" exception error. Tried downloading a new ma.exe as someone suggested, no luck.
The game never finished intitializing. Nothing but the ma.exe error.
Help? :(


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 Post subject: Re: ma.exe error
PostPosted: Fri Jan 02, 2004 12:59 pm 
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Developer

Joined: Mon Dec 23, 2002 7:00 pm
Posts: 338
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Location: Wargaming.net
NovaATR wrote:
:( So I bought the game few days ago, and tried installing it. Yes, it was the real thing, not some illigal copy. Anyway, After I installation, I tried running it. But all I get when I try to run it is this "ma.exe" exception error. Tried downloading a new ma.exe as someone suggested, no luck.
The game never finished intitializing. Nothing but the ma.exe error.
Help? :(


Could you, please, fill in the support form at:
http://www.massiveassault.com/support.php

This will give our developers more technical info about the possible problem's reason.

Thank you for your patience and understanding.


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 Post subject:
PostPosted: Fri Jan 02, 2004 3:39 pm 
I'm looking at the site but... I really have little clue wat to write down. the directions aren't helping much. :-?


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 Post subject:
PostPosted: Fri Jan 02, 2004 6:42 pm 
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Developer

Joined: Mon Dec 23, 2002 7:00 pm
Posts: 338
Karma: 0

Location: Wargaming.net
NovaATR wrote:
I'm looking at the site but... I really have little clue wat to write down. the directions aren't helping much. :-?


Well, as of that Support form, the main two things we need from you are those two files:
DxDiag
and
ma.log

These files contain the necessary techical info, which will help the developers understand the problem better.

The Support web page contains the detailed instructions of how to obtain those two files.

Thank you for your patience.
Actually, the Patched version will contain the automated bug reportin utility... but now you have to obtain those two files "manually"...


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 Post subject:
PostPosted: Fri Jan 02, 2004 7:25 pm 
Okay. Thanks. i've filled it out. so hopefully i'll get some good results. thnx


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